On August 12, 2026, a capacity building training session was held (Physical & virtual both) on “Digitalization” facilitated by Doorstep International with the aims to provide a comprehensive understanding.

The session covered the following key areas:

1. Why are we here today
2. Why Digital lending matters
3. Market growth statistics
4. Program Objectives
5. What is Digital Lending
6. Digital Lending Key Characteristics
7. Evolution of lending in Pakistan
8. Key drivers of digital lending growth
9. Digital lending Categories – Nano Lending
10. Digital Lending Categories – Consumer Lending
11. Digital lending Categories – SME Lending
12. Digital lending Categories – Agricultural Lending
13. Digital Lending Categories – BNPL
14. Digital Lending Categories – B2B and EWA
15. Summary Table
16. Market Landscape _ Growth Statistics
17. Market Landscape – Key Players
18. Regulatory Framework- Two tier
19. Role Jurisdiction
20. SECP Prudentials- White Listing
21. SECP Prudentials – Grievance Redressal
22. SECP Amendments – Major Reforms
23. SBP Regulatory Framework – Guidelines
24. SBP Regulatory Frame work – Prohibition
25. Prohibited Practices
26. Shariah Compliance Regulatory recognition
27. The Digital Borrower Journey
28. Pre-Application stage
29. KYC and Borrower Verification
30. Credit Assessment and Underwriting
31. KEY Fact Statement
32. THE GOLDEN RULE
33. Disbursement Process
34. Repayment and Loan Closure
35. Call Centre and Marketing guidelines
36. Islamic Finance Principles
37. Why Shariah Compliance Matters
38. Shariah Compliance Structures
39. Shariah Certification Process
40. Shariah Compliant Products
41. Risk Management Framework
42. Data Privacy and Protection
43. Consumer Protection
44. Grievance Redressal
45. Fraud Prevention
46. Risk Management Frame work
47. Case Studies

The session was conducted by Mr. Ayaz Wasay and Mr. Ahmer Nehal of Doorstep International.

A large numbers of participants actively attended the session physically and virtually.